Who we are

Our website address is: https://merch.pktgroup.com.

What personal data we collect and why we collect it

Checkout & Orders – When you purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We use this information for purposes, such as:

• Sending you information about your account and order
• Responding to your requests, including refunds and complaints
• Processing payments and preventing fraud
• Complying with any legal obligations we have, such as calculating taxes

Payments

We accept payments through Direct Bank Transfer. When processing payments, some of your data will be passed to the bank, including information required to process or support the payment, such as the purchase total and billing information.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices.

How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes.